Bahia Principe Luxury Akumal - All Inclusive té piscina?

Sí, aquest allotjament té 3 piscines a l'aire lliure.

Bahia Principe Luxury Akumal - All Inclusive accepta animals de companyia?

No, no es permeten animals de companyia a l'allotjament.

Quant costa aparcar a Bahia Principe Luxury Akumal - All Inclusive?

L'aparcament sense assistència és gratuït en aquest allotjament.

A quina hora es fa el registre d'entrada a Bahia Principe Luxury Akumal - All Inclusive?

Hora d'inici del registre d'entrada: 15:00. Hora de finalització del registre d'entrada: 00:00.

A Bahia Principe Luxury Akumal - All Inclusive hi ha cap règim amb tot inclòs?

Sí, és un allotjament amb tot inclòs. El menjar i la beguda estan inclosos i, pel que fa a les activitats que s'hi ofereixen, destaquen el surf de vela, la immersió lleugera i el caiac, entre d'altres.

On es troba Bahia Principe Luxury Akumal - All Inclusive?

Aquest allotjament a Akumal es troba a la platja i a menys de 2 km a peu de les atraccions següents: Riviera Maya Golf Club i Aktun Chen. Platja Xcacel és a 2,6 km de distància.

Bahia Principe Luxury Akumal - All Inclusive Ressenyes, Ofertes i Fotos 2025

10/10, Excel·lent

Krasimir

16 de nov. de 2025

Everything and everyone is just good

Estada de 5 nits (nov. 2025)

10/10, Excel·lent

Harleen Kaur

14 de nov. de 2025

Què li ha agradat: Comoditats

Excellent

Estada de 5 nits (nov. 2025)

10/10, Excel·lent

Michael Alexander

13 de nov. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

We had a great time!

Estada de 7 nits (oct. 2025)

2/10, Horrible

Jessica

Viatge en parella, Viatge en grup

10 de nov. de 2025

Què li ha agradat: Neteja

Què no li ha agradat: Comoditats

The room accommodations were fine but the drinks were terrible. Like 1/10. We check in online 10 days before & couldn’t get a dinner reservation through the app. We reached out to the hotel & they said that they can schedule it for us then later said they could not. I asked for birthday banners for myself & my friends who travel with us in a different room but those request weren’t honored. Will not be returning. There is nothing luxury about it except the price.

Estada de 9 nits (oct. 2025)

6/10, Acceptable

Hedy

Viatge en parella, Viatge en família amb nens petits, Viatge en grup

9 de nov. de 2025

Room was fine, staff were very nice and helpful. Over half of my party got food poisoning here and were violently sick for a day. They couldn’t fully enjoy the buffet and some had to cancel their restaurant reservations because of it. Signing up for restaurant bookings was more difficult than needed, and most of the times you could just ask for a table anyway without reservation. App was not user friendly. Sometimes the restaurant staff would ask if we had the menu without allowing us to scan a QR code and would rush us to make a decision. Wish the app could show the menu as well as the reservation at the same time or the restaurant provide a paper menu. The map on the app for the resort was also very confusing and finicky. It sometimes didn’t show properly where the location was and just zoomed out to the whole resort. Food was okay, saltier than expected for many dishes. Was expecting restaurant quality to be higher since it was so hard to get a reservation but it wasn’t. A lot of their pudding desserts had no flavour. Entertainment at night was nice. Hours of operation for snack bar was not correct. The room was too cold with fan/AC at night so I grabbed a blanket from the closet but it had bugs living in it. The app allowed you to do many things like order room service or browse activities, but it doesn’t say if the activity is kids only or adults only. The beach was very nice, could see fish just by standing in the water.

Estada de 7 nits (nov. 2025)

2/10, Horrible

Brittany

Viatge en família amb nens petits

8 de nov. de 2025

Què li ha agradat: Neteja, personal i servei

A majority of our group got severe food poisoning eating at the breakfast buffet. It took several days to recover. Ruined our vacation and experience.

Estada de 7 nits (nov. 2025)

8/10, Bo

Michael Adam

Viatge en família

7 de nov. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Staff was great, food was good, but we couldn't get any reservations despite the fact the restaurants weren't busy. We tried to access the app prior to arrival to reserve before we checked in, sent an email as well trying to make reservations but was unsuccessful. Whoever answered the email thought I was trying to dispute the amount we were charged. Other than that, it was great. Construction going on so it was pretty empty.

Estada de 4 nits (oct. 2025)

10/10, Excel·lent

German Antonio

Viatge en grup

6 de nov. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Everything was amazing

Estada de 4 nits (oct. 2025)

10/10, Excel·lent

Mike David

Viatge en grup, Viatge en família

3 de nov. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Although our room was starting to show its age, it was very clean and the staff was excellent. There was a significant renovation happening to many of the villas so it seems they are keeping the buildings as up to date as they can. The only downside was the food. The dishes at the buffet were consistently mislabeled and the restaurants were extremely difficult to book a reservation, although the food was excellent at the one reservation we did secure

Estada de 7 nits (oct. 2025)

10/10, Excel·lent

INHO

Viatge en família

1 de nov. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Room was so clean and maintenence was good. Servers were so kind and food was great.

Estada de 4 nits (oct. 2025)

10/10, Excel·lent

Nicole

29 d’oct. de 2025

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions

Everything was clean & staff super friendly and professional

Estada de 5 nits (oct. 2025)

10/10, Excel·lent

Florencia

28 d’oct. de 2025

Estada de 6 nits (ag. 2025)

8/10, Bo

John Lawrence

26 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions

Very nice resort. Food was good but not the best.

Estada de 5 nits (oct. 2025)

10/10, Excel·lent

Amira

Viatge en família

26 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

We enjoyed our stay at this property. All staff worked very hard to make guests enjoy their stay. Minor issues still existed but didn’t take away from the overall fun and enjoyment. Issues: 1) people from other Bahia resorts were all over our Akumal resort. Even on the beach they were all over, which made our section of the beach crowded and chairs taken. Same for pool and pool area. I didn’t pay attention if that’s the case for the buffet because then it’s not fair for us paying for luxury and having others enjoy the same level of service while paying less. 2) the TV in the room needs upgrade 3) the water was weak but we asked the reception and they fixed the issue 4) more shows as we only had 2 during our 6 nights 5) dessert section was very poor. Needs more quality options. Ice cream selection also. Would’ve been better if we had different selection. Otherwise it was amazing time especially at the adults only section for the hotel

Estada de 6 nits (oct. 2025)

8/10, Bo

Abbas

Viatge en família amb nens petits

25 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Empty trays Washrooms with broken locks Washrooms with no hangers/hooks Delayed shuttles

Estada de 7 nits (oct. 2025)

10/10, Excel·lent

Araik

Viatge en grup, Viatge en família

24 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Very nice and very friendly staff! Front desk staff are very professional! Restaurant staff nice and polite!! Customer service guys always help with any questions or issues. Bahia Principe!! Great job !!!

Estada de 7 nits (oct. 2025)

4/10, Deficient

Thresea

Viatge en família

24 d’oct. de 2025

Què li ha agradat: Personal i servei

Què no li ha agradat: Comoditats

the water coming out of the faucet and shower was brown, and we couldn’t get any reservations for the restaurants had to eat the buffet which was sub par.

Estada de 4 nits (oct. 2025)

8/10, Bo

Michael

Viatge en família amb nens petits, Viatge en grup, Viatge en família

23 d’oct. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Què no li ha agradat: Personal i servei

Reservations were difficult to get. The confirmation numbers provided by Expedia at the time of booking were incompatible on the Bahia Principe app to check-in 10 days in advance and make dinner reservations, which is required if you have a hope of making reservations. I had to message the hotel through Expedia and it takes about a day or 2 to hear back.. Some people in our group tried to make reservations upon arrival at the resort and the staff seemed very unsympathetic and basically said it was our problem that nothing was available. They did absolutely nothing to help us. Some of our group could only get 1 reservation for the week but no one got reservations for more than 3 or 4 nights. The resort advertises unlimited ala cartes for luxury guests, but I would not call getting 1 reservation over 7 days unlimited. The restaurants we went to were barely half full and some were closed. You should have more restaurants open and staff to accommodate reservations from all of your checked in guests. Expedia should work with Bahia to provide booking numbers that are actually work for making dinner reservations and shouldn't leave it up to guests to figure it out on their own. At the very least the need to check-in 10 days in advance to get dinner reservations should be clearly stated on the hotel page within expedia. Lack of reservation availability makes me question returning to a Bahia resort in the future.

Estada de 7 nits (oct. 2025)

8/10, Bo

Jeremy

Viatge en parella, Viatge en grup

22 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei i comoditats

The rooms were clean and the cleaning staff did great with making sure we had plenty of towels and the room was clean everyday. The staff at the bars, restaurants and throughout the whole property were very nice and attentive. I did have an issue of the air conditioner not cooling very well, so I requested a fan from guest services, and the guy said he would talk to his coworkers, but I never received a fan in my room. I also contacted guest services one night to have a technician come to the room and check the air conditioner however a technician never arrived. Some friends of mine also requested a technician come check the air conditioner in their hotel room, and nobody ever came to check theirs either.

Estada de 4 nits (oct. 2025)

8/10, Bo

Veronica

Viatge en família

22 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Our family stay was very good. The property is nice and well kept. Service was good so was the food. Gabriel, Marcos and Jose from the a la carte restaurants were excellent and definitely deserve a personal mention. Dinner at Ku’uk was absolutely exceptional; 5 stars! However, I was disappointed about something between Expedia and the hotel: when I made the reservation in Expedia, I was asked the ages of my children then I paid what was asked. Upon arrival and check-in, I was told that because they consider 13 to be adults, I should paid a difference. I was furious. Why doesn’t the hotel tell that to Expedia that so Expedia can charge the correct amount at the beginning and not having to deal with that especially after a long flight? It’s a big fail from both companies and a terrible customer experience. At the end, a staff meme we helped up to get this resolved. The other things that was not a great experience, was having to book the a la carte restaurants. Not all of them open everyday and they have limited availability. The daily buffet is ok but if those reservations are not made at the restaurants, it can get really boring easily food wise. Like I said, we had a very nice time but we will for sure consider other options before booking here again.

Estada de 6 nits (oct. 2025)

10/10, Excel·lent

Jawhar

Viatge en parella

21 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

so many options

Estada de 4 nits (oct. 2025)

10/10, Excel·lent

Alan

Viatge en família

19 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Staff is excellent. Food excellent. Adults only areas.

Estada de 7 nits (oct. 2025)

10/10, Excel·lent

Mark, Barnegat

Viatge en família

18 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

i was very impressed the only thing I did not like was the beds are like sleepin on concrete seems to be common thing in mexico

Estada de 4 nits (oct. 2025)

8/10, Bo

Tailah

16 d’oct. de 2025

Estada de 6 nits (oct. 2025)

6/10, Acceptable

Jason

12 d’oct. de 2025

Estada de 6 nits (oct. 2025)

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