Lloguers de vacances a La Altagracia

"The imternet isnt working customer service it s so hard."

"The hotel and rooms are great and reasonably priced. The check-in process however was horrible. The front desk walked us to our room and when he went to open it there was male guest staying there. Apparently staff was supposed to move him to another room but he was unaware. They went back & forth for 5m until the staff finally found us another room 30m later. While they ended up upgrading us to a nice suite the entire process was frustrating especially at night when we just wanted to sleep. "

"They are absolutely wonderful. I have no complaints and was very happy with our little apartment."

"Bien"

"Family friendly, staff very nice and friendly, 3 pools to choose from only one of them was 2 days not clean good/enough. Apartment was very good, nice amazing view, but the couches in the living room were dirty and we cover them with the white bed sheets. We had a lot of towels , even for beach but we supposed to ask to come and change them, if not not sure when was the schedule for that. Elevator not working for more than 5 days and supposed to carry all the luggages and groceries, we stood 10...

"Everything is excellent and clean and perfect the apartment and also I wanna recommend for the service at great service and the front ARON deck they have an excellent service too Nataly bartenderMaribel the best massage in the world I recommend for everybody Maribel,Ariel de los Santo the bartender y Melvin maniger I RECOMMEND FOR EVERYBODY GO IN THIS PLACE IN THE VERY GOOD EXCELLENT SERVICE MY RECOMMEND TO RENT THE GOLF CART"

"Security process is disorganized you need a QR code to enter the campus and they didt it wrong so it expired early and we spent 1 hour arguing trying to get a new one cause you need ID and my ID was in the condo, people at the front desk of location are clueless and when you ask for help with a restaurant someone said "go to Wendys". They have zero clue. Don't smile just cold personalities on the whole resort campus. Apartment. Door code is 8 numbers long its a-lot to remember each time,...