"Clean room, great staff! "

"loved everything about it. look at my instagram @ angelicaaaperez for pictures"

"Todo estuvo estuvo excelente "

"The staff at some of the restaurants were less than nice. Even sarcastic. The drinks at the swim up bar were VERY watered down. Everything on the resort (shopping) was highly overpriced. We felt we got priced gauged many times."

"Hotel was clean, staff was Ok, food was average, entertainment was good. Be aware of guest moving your stuff from pool areas if you leave it un attended. Could have made my birthday experience better, didn’t really received anything special for my birthday occasion. I did have a very nice an helpful concierge Edwin! "

"Premium room wasn’t very clean, or ever dusted. Hard to get waters for your room or get your fridge restocked. TV was broken and I called and they never came to look at it. The workers knock very fast on the door and then just open it. The food was extremely terrible, especially the buffet. I got food poisoning and it ruined 3 days of my trip. Lived off of French fries and fruit. Buffet and restaurants are very unsanitary. Poolside service never brings you anything you order from them. The smell...

"Cons: Bathroom was dirty, shower head was broken, the entertainment staff were terrible. They didn’t engage anyone into doing anything, didn’t participate in 92% of activities, some of the staff were insanely rude. There was a roach that ran past the spice restaurant table, and staff don’t know how to handle complaints. At check out they asked me about the urine that we found on the toilet, why you asking me at check out? Pros: minus the roach, food was good. Plenty of pool space, family...

"The room was clean. "