"they should provide bottle water to its customers ."

"Fantastic hotel, unable to find a fault. All of the staff are so friendly and helpful, would definetely return."

"Everything was excellent, we were expecting a different room but the hotel reception man was great at making us happy and we ended up with the outdoor space we wanted the next day. Thanks for a lovely stay and the stuff are all excellent."

"Modern hotel, good location. Room itself was good, however the location was poor (room 229). No sun at any time of day on the balcony. Right above the children’s play area at the restaurant so v noisy from early morning. Also next to the entertainment area, but back of stage so couldn’t actually see, but could hear! Entertainment stops at 10pm so not too bad. We didn’t move rooms as had already unpacked. We did pre-request a quiet location with a view - we got neither. This hotel is great if...

"There was only one restaurant despite what Expedia and online said our AC never worked and there were ants in our room"

"I had a 4 day trip with my 7 year old daughter and so researched like a dog with a bone, as I needed to be sure I could find a balance of solo-adult / child friendly amenities. This hotel was perfect, I was so pleased. First of all, the food - considering all inclusive - was absolutely fantastic, as were most of the drinks. The kids club and evening entertainment kept us both happy, as I got a few hours here and there to myself, plus we got to do things together evening, given the entertainment...

"We booked a river villa and it was an absolutely incredible space - so serene and relaxing, with beautiful stylish furniture, nice amenities and lighting. All the staff were absolutely incredible to us - kind, positive, helpful. It was one of the best five star hotels I’ve ever stayed at."

"I had a nice stay at this hotel. The entire property is impeccably clean, and every staff member was nice and welcoming. The architecture is stunning. I loved the unique terracotta colors, which make the resort look like a beautiful palace against the blue ocean. Thanks to the clever design, my room had a fantastic sea view. The grounds feature massive tropical gardens and gorgeous lagoon-style pools."

"Very nice property and beautiful view. I had a swim out room and it was perfect."

"This hotel is splendid. A world away from chaos outside. Adult only so immediately it is calm & relaxing. It’s clean well maintained. Excellent staff always willing to help. The poolside remains one of my favourites ever - there’s always beds and they are spaced out beautifully so you are not on your neighbours lap! There’s tonight for space at the pool even on busy days. Genuinely bliss. Good amenities in room, proper hairdryers,straighteners, shampoos etc. beach bags/towels provided- they...