"Beautiful place, excellent staff. We found that the shampoo bottle had been used and the coffee pot didn't work."

"This IS a great hotel! Clean and tastefully furnished facilities, spotless, great roof top and restaurant in the heart of Madrid! Best part is the staff and service. I was truly impressed as a hotel connoisseur! The staff is one of the best part of this gem. I’ll be back because this is a regular route for me!"

"Horrible room. It appeared that we were given a handicapped room, but I don’t know for sure. The shower glass was moveable and allowed water to go everywhere. The bathroom door was heavy and the odd door handle made it difficult for a strong man to open. We also did not have a window to the outside. Our window faced an interior courtyard that was enclosed. Horrible room that is unsafe in case of an evacuation emergency. The bathroom counter was very small and will not accommodate 2 people’s...

"Muy bien situado. Muy buen desayuno La habitación superior era de buen tamaño y en buenas condiciones Le falta remodelación por ejemplo a las escaleras de la entrada y elevadores"