"Upon my arrival, it was a rocky start. The male staff who checked us in, was very unwelcoming and rushed us through the process. We did have a few issues and three room changes due to issues in the room from poor air conditioning, and etc. We were even stuck in the elevator. It stopped went dark and had to use my flashlight off my cell phone start pushing different buttons and finally got the elevator to work and the light to go back on. What made my review go from a definitely a one star and...

"The housekeeper do not take out the trash when she cleans the room and leave the door open. As a consequence the air conditioner doesn’t work well. The staff was very friendly and the breakfast good ."

"Muy buena atención y muy buena ubicación."

"Very clean and modern, reasonable price and helpful staff."

"El agua caliente falló dos veces y un día de tres tuve que bañarme con agua fría. De ahí en fuera es un hotel muy bien ubicado, limpio y acogedor."

"For a one night stay it was ok. Rooms are clean but very small. Not enough room to set up your clothes and personal items. I recommend it if you need to stay close to the airport."

"The staff was shockingly helpful and accommodating. Rooms were very clean (towels weren't replaced super often though). Breakfast was a solid 7/10, basic but more than enough to fill you for the morning. It's a buffet that consists of sandwich supplies, eggs, cereal, and juice. Definitely worth the cost. If I ever come back to Madrid I'm staying here"

"Property was clean, well maintained and central location. Staff was very friendly!"