"Excellent stay. Top quality hotel. Great location, staff and rooms. Would definitely recommend. Only thing missing is a pool!"

"1- I reserved a room that was classified at Expedia as king size/2 twin bed. I forgot to request a king size bed but I am normally given at check in, upon request, a room with a king size bed at any hotel. When I asked for a king size bed, the receptionist said no king size bed was available for the category I booked for but at a higher category only where I had to pay extra. He was very rude and strict and I had to respond the same but had to pay the pay the extra amount. 2- The so called...

"Lo recomiendo ampliamente, muy limpio y bien ubicado."

"Room was a good size and clean and comfortable. Loads of sockets. Staff were very helpful despite it being a busy weekend"

"Está muy bien situado el personal es muy amable y una ventaja importante es que el hotel tiene garaje"

"Fantastic room in a great location. Perfect for exploring all Bilbao had to offer. If we ever find ourselves back in Bilbao, we'd for sure stay here again. And the staff could not have been nicer, especially Patricia. She gave us great recommendations for restaurants to eat at, but also took the time to suggest stops on our drive to A Coruna. And she was super helpful in making sure the luggage that got lost during our flight made it to our room when the airlines delivered it. Thank you again...

"Sehr schönes, zentral gelegenes Hotel, fünf Minuten von der Altstadt entfernt in gut mit der Trambahn und der Metro zu erreichen. Frühstück hervorragend, Zimmer mit Blick zum Fluss sehr schön und sauber. Einziger Nachteil: der Pool am Dach ist nur 50cm tief und kalt. Uns hat es sehr gut gefallen."

"Location was great for us and walkable to most places. Transportation was available to the best sites like museums so close to the train station, subway and buses. Breakfast was a zoo though. Too many people in too small a space. Rooms were small for my liking but we spent little time in it. No views in this busy part of the city to talk to."