"We bought a membership and we will be returning next year! Had such a wonderful trip! Oz and Mauricio and Angel were just a few of the amazing people that helped us while we were there everyone was so wonderful"

"We like very much this hotel, good food. good drinks and for kids is very good, never received an upgrade from Expedia and I always ask for it!!"

"The hoteal staff were attentive and carong from beginning to end. Very accommodating! The app for reservations is a bit misleading but the concierge at each lobby are very helpful. The servers at the restaurants provided beyond great customer service. We were surprised everyday with a treat from the person that takes care of the rooms. Sad to leave, but will be back.the food is fenomenal at the resyaurants and at the buffets! Entertainment needs a bit of work, But the beach parties are great..."

"Great concierge staff Cielo and David. Fabulous room aytendants and turn down attendants. Supep friendly staff. "

"Always a great place, luxurious, clean, safe."

"Had an amazing time with our family. The only feedback - we booked a family selection room with a swimup pool. It would be nice if there was some privacy separation between the pool of our neighbors. We had instances where our neighbors were in front of our pool area, basically viewing inside of our room. Other than that, everything was perfect. "

"Rooms, pool, restaurants, bars, sport area were all awesome. Staff was awesome as well."