"Great overall but loses a star for charging 15 quid for checking out at 12 rather than 11. Only hotel I have ever stayed to do this, despite asking. A bit cheap on their part "

"Really easy to get to from the Station. Welcoming staff. Personally found the room really dark, particularly the bathroom area. I'm sure that's just a personal view and some people will like it. Also found the music too loud in the bar area so I couldn't concentrate when trying to work. "

"Thoroughly enjoyed the stay"

"Very clean quiet organised Efficient staff Ample parking My only complaint would be the hot tap turns the wrong way on and off!"

"Lovely hotel. Looking forward to returning."

"Lovely central location "

"On Newcadtle historic quayside next to millennium bridge. Faboukouscsetting. Easy reach of neecadtle city carparkimg to rear of hotel. Good size rooms quit super comfortable. Modern themed bathroom with ovebath rain head shower. Nice and powerful. Tv ,ironing board, mini fridge,hairdryer modern themed bedroom subdued lighting everything is class. Breakfast room floor 1 overlooking River tyne and the bridges. Outstanding service from Tessie felt as though we had known her for years so...

"Slow check-in and had to collect own bags for the room (they did apologise). No gym was a big disappointment. Great central location. "