"I have never experienced badly like this good luck anyone stay Moon palace sunrise 🙏"

"The room was very spacious and clean, staff were great and very helpful, always making sure that we enjoyed our stay, food was delicious. I would definitely recommend it."

"Andre at the front desk was friendly and helpful and check in and out went smoothly. The highlight of our stay was how well we were treated by all staff beginning to end. Exceptional service really made us feel welcome and taken care of during our stay. The property is beautiful and our room was clean and comfortable. Food was delicious. Our favorite place to eat was Corales. We loved the variety and friendliness of all the staff. The lazy river was one of our favorite places to relax and enjoy...

"El personal del hotel no está atento para las atenciones del cliente. Las condiciones de la habitación estaban muy malas, no servía el aire acondicionado. La caja de seguridad tampoco servía y el servicio a la habitación era extremadamente malo."

"Very kid friendly"

"Everything was great. Everybody was helpful. Place was nice and clean. I will recommend this is a place to go even with the kids."

"I was truly impressed by this hotel. It’s really beautiful and feels very private. It’s not super busy and congested perfect for the baby moon that had! Only thing was the beach had some sarcasm as we expected due to the season so mainly use the pool. Only downfall from our experience was not having the menu information for room service and the hotel details in our room, which I notified them about and they never were able to provide that booklet in the room. Other than that we love the gym...

"Wonderful anniversary vacation. Beautiful resort with amazing service."