6/10
In the past we have stayed next door at the Hyatt Ziva . Was under the impression that the Grand Fiesta Americana was going to be on same level within Hyatt Ziva , but that was not the case . It was a big downgrade . Unfortunately the property is outdated. had a glass from 9th floor balcony fall on to 2nd floor balcony . Thank god nobody got hurt . Grand fiesta Americana needs a major renovation . The staff was great and the food was great , just too bad the property has seen its better days .Also think it’s a tough time of the year for the Cancun area , being it’s scorching hot and seaweed is terrible . We love Cancun , and the rest of the Maya riviera . So will have to stay elsewhere next time .
RICHARD
Estada de 5 nits (juny 2025)
