"Room was great, clean, comfortable bed, excellent location "

"Espectacular "

"Excellent hotel in terms of: location, cleanliness, staff, comfort. We arrived by car to the hotel but couldn’t park in front of or near the hotel due to lacking any parking/stopping spots. The train/bus station near the hotel (across the river) is a little sketchy at night. Staff were amazing, they suggested dining restaurants and offered to make reservations for us. They offer free water bottles in the room and they replenish them daily."

"La struttura si affaccia su una bellissima piazza alberata ed è in una posizione estremamente pratica per visitare a piedi tutta la città. Le camera che ci è stata assegnata era elegantemente arredata, spaziosa, pulitissima e dotata di una pratica cucina. Il personale è amichevole e disponibile. È stato un weekend perfetto! "

"Room was perfect, bigger than I expected. Shower was one of the best hotel showers I've ever used. Really nice experience in the Spa (extra cost for that)"

"Great location. Staff is super nice "

"A fantastic place to stay in Bilbao, right next to the Guggenheim. We really enjoyed our stay here and wouldn't hesitate to recommend it. Ended up eating in the hotel restaurant on the first night and the food was delicious. Good atmosphere in the bar area and a terrace right on the river. The staff are all really lovely but Tania in particular went above and beyond to sort an issue out for us. Absolutely amazing customer service!"

"The property is completely remodeled and the space is excellent for the price. It is also very well located, which makes it convenient for exploring the city. However, the biggest downside is the lack of on-site staff. There are no people to assist with check-in or check-out, as everything is fully automated. When problems arise with the room, you are essentially on your own. In our case, the air conditioning in our room did not work. I called the support number provided and spoke with Mohamed,...

"Limpio, cómodo, acogedor."

"Hemos disfrutado de una buena estancia, cómoda, con buena ubicación y sobre todo con un personal muy profesional."