"The location excellent. The hotel lobby staff were excellent & kind! Loved my room too, old charm with great amenities. And wonderful view. Loved it. The staff at roof top terrace except for the girl with short hair who receives the guest at the entrance (she was very lovely) I sat there for a while and no one asked what I needed. I paid a lot to be there…as a guest. So Not a great feeling. The next day I went.. still wasn’t attended to quick enough. people who came after me where seen before...

"Muy bonito lugar, excelente ubicación que permite hacer todo caminando o con estaciones de metro cercanas, rodeado de lugares para comer, compras etc. Staff super atento, me encantó el check in y out convenientemente en línea. Muy recomendable"

"The manager was super helpful"

"Great staff, professional, knowledgeable and accommodating! The restaurant is excellent as well. We’ll be back soon!"

"The staff went above and beyond. There were lots of great things about my stay but I have to say, the staff made me feel incredibly comfortable and did everything they could to help. I was solo travelling and it was my birthday during the week. They made my week perfect and I couldn’t thank them enough."

"Very friendly staff. Close to Chmartin train station"

"The staff was incredibly friendly and welcoming. Since we were celebrating a special occasion, they upgraded our room and left a beautiful presentation of desserts in our room with the nicest card I have ever received from a hotel. They made us feel so special. The room was exceptional and the service was truly outstanding. It was our last day in Spain so we only had one night here, which was so memorable that I wish we could have stayed longer. The hotel is gorgeous, the bar and library are...

"I feel this is no where a luxury property. It’s a good property but certainly 3plus or 4 star"

"Très bel hôtel, chambre au dernier étage avec une magnifique terrasse donnant sur les toits de Madrid. Peti déjeuner exceptionnel accompagné d'un pianiste. Le bar rooftop et la piscine sont très agréables. Allez y les yeux fermés, vous ne pouvez pas être déçus de cet hôtel en plein centre ville de Madrid !"

"It had everything that you would need in one spot. Great food, nice nightlife and a relaxing environment."

"Me encanta, siempre que voy a Madrid me quedo en Palacio de los Duques, es mi favorito"