"The air conditioning didn’t work. I used to stay in this hotel and some parts of the hotel seems to be a little old and not well maintained. Staff is helpful but the level was higher 3 years ago. I would definitely stay again for location and price "

"Todo estuvo excelente"

"Muy rico el desayuno y los empleados excelentes personas"

"The main issue we had with the room was that it was quite different from the one we booked on the website. We booked a king terrace because the picture online showed a terrace that looked out onto the city. However when we got to the room it looked out onto a wall. Zero view whatsoever. And looking at the rooms next to us they all had a view of a wall. Very disappointing."

"This was the BEST hotel I've ever stayed in. EVERYTHING and EVERYONE was just perfect."

"From the moment we arrived, this hotel set a standard that is incredibly hard to match. What truly makes it exceptional is the staff. Every single person we encountered went above and beyond, not in a scripted or rehearsed way, but with genuine warmth and an almost uncanny ability to anticipate what we needed before we even asked. We were celebrating our wedding anniversary, and the team made it feel less like a stay and more like a carefully curated experience. They arranged reservations at...

"このホテルの創業が1912年、そして建物自体は非常に古く、重厚なものでした。ロケーションは、プラド美術館も歩いていけるところに立地しており、周りには緑が沢山あり、最高の立地でした。建物が古い為、さすがにエレベーターの機器は、新しいものに改装はしてありましたが、箱そのものは古いものを残してあるため、若干の動作のスムーズ感が足りませんでしたが、それも仕方ないよねと納得できました。 部屋などの、調度品は古いものはそのままの状態を維持しつつ、照明などは全てLED仕様にするとか、空調も完璧でした。 また、タクシーも常に待機してくれているので、どこに行くのも快適に移動が出来ました。 二日間だけの宿泊でしたが、快適に過ごすことができました。"

"desayuno impecable, personal super amable buena ubicación, es nuestra casa fuera de casa"