"Ottima posizione, la struttura è ubicata in pieno centro storico, è possibile raggiungere a piedi tutti i luoghi di interesse più importanti ed iconici. Personale molto disponibile e cortese. Molto curata, varia e abbondante la colazione. Bellissima esperienza "

"El personal excelente y lo recomiendo."

"La ubicación es maravillosa, el personal muy amable, estás cerca de La Gran Via, de las tiendas, Plaza Mayor, etc. Lo único es que la decoración es muy oscura y no tiene amenidades, aunque si un restaurante en el 1er. piso donde sirven desayunos. "

"I needed to recharge my mobile telephone using an international USB connector, but there was no provision for this in the room I was allocated."

"Needs full renovations, Great location, around that location hotels prices are high. This is 2 star or under hotel, inside nothing was attractive, all sad environment.....but the beds are the worst...it move out if you move.I can't recoment this hotel. "

"This hotel is ideal for a visit to Madrid. Right on a major square, the Puerta del Sol, there are shops and restaurants all around, and a metro stop. The property has a nice restaurant/bar that is open late and is very reasonably priced. Rooms are spacious, nice bathroom, free wifi. Everything exceeded our expectations!"

"Great location for exploring Madrid, with metro access just steps away. The room was a good size, very comfortable, and the water pressure was excellent."

"The location is perfect. Traversed the city with out a single uber. Staff were so helpful and kind. Our room’s balcony faced the Gran Via which was beautiful and with the well insulated door it was very quiet. Beds/pillows were quite comfortable. While the hallways and furnishing show some age but well maintained. Price value on Petit Palace is excellent. …. Also there is not a shuttle to the airport as indicated on the Expedia listing."

"Shops nearby Train station nearby Fast food and restaurants near by Mall near by Cleaning service everyday Staff is understanding and friendly "

"Perfect location by Puerta del Sol. Nice and professional staff at reception. Clean room. Good housekeeping staff on duty. Room is clean with all amenities needed. Lack of A/C, fan available on request. Overall a decent place to stay."

"Staff was very responsive and helpful. The room had some good amenities like a washing machine!"

"Excelente ubicacion y personal super amable"