"I have never stayed in a hotel that 2 minutes after you make a call for particular service that staff was already on top of it. Amazing treatment, amazing service, I really really enjoy the area. This property is a must"

"The location excellent. The hotel lobby staff were excellent & kind! Loved my room too, old charm with great amenities. And wonderful view. Loved it. The staff at roof top terrace except for the girl with short hair who receives the guest at the entrance (she was very lovely) I sat there for a while and no one asked what I needed. I paid a lot to be there…as a guest. So Not a great feeling. The next day I went.. still wasn’t attended to quick enough. people who came after me where seen before...

"Excellent cleanliness and manners"

"El trato del personal es muy cálido, muy amables todos El desayuno variado y con buen sabor"

"Excellent!!"

"Très bel hôtel, chambre au dernier étage avec une magnifique terrasse donnant sur les toits de Madrid. Peti déjeuner exceptionnel accompagné d'un pianiste. Le bar rooftop et la piscine sont très agréables. Allez y les yeux fermés, vous ne pouvez pas être déçus de cet hôtel en plein centre ville de Madrid !"

"Great hotel and great location"

"Muy atento todo el personal! Gracias!"

"Muy buen hotel. Excelente ubicación"

"I feel this is no where a luxury property. It’s a good property but certainly 3plus or 4 star"

"Very nice hotel. Conveniently located to tourist landmarks. The concierge Mark and the second Mark were extremely helpful. If we are ever in Madrid again we will certainly stay there."