6/10, Acceptable
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Viatge en parella
23 d’oct. de 2025
Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
We arrived in Madrid on October 12th, not realizing it was a national holiday. Unfortunately, the man at reception didn’t make us feel welcome—he seemed irritated and told us that most businesses would be closed and the city wouldn’t be fully functioning. Having just arrived from Rome, our second stop on our Euro tour, we felt quite disappointed.
However, once we went out, we discovered the complete opposite—the city was vibrant and alive! Everything was open, the streets were full of people enjoying music, food, and celebrations. I still don’t understand why the receptionist gave us such a negative impression. It was also uncomfortable that he kept staring at us whenever we were in the lobby or near the elevator.
We also had an unpleasant experience with room service—the food arrived cold and undercooked. Additionally, my room didn’t have the “city view” that was advertised; instead, it faced another building and looked more like a side street.
On the positive side, the room itself was very clean, and the shower was excellent. Madrid is a beautiful city, and despite these issues, we still enjoyed exploring it.
Caio
Estada de 3 nits (oct. 2025)