"Staff was super helpful and nice. Location is insane. Would always recommend!"

"Room is clean and bunker beds are very helpful for people with children. The hotel's location is great and next to the Gran Via. Because of this, we can come back and forth between city walk mode and rest mode in hotel. Hotel's front door is secured by room key card is also very helpful especially in this very busy area."

"Best location to stay for VPT Tours originating from C. de Ferraz, 3, 28008 Madrid, Spain Tour Bus Station. Otherwise, everything else was accurate as advertised. Unexpectedly appreciated the mini bar 2 and enjoyed the two Estrella Galicia beers during the World Cup final match."

"Ubicación céntrica, desayuno muy completo, habitación limpia, cómoda y agradable, el personal muy amable y servicial. Hicieron que nuestra estadía fuera espectacular. Definitivamente volveremos!!"

"El personal muy serio, la bañera del baño no estába muy bien."

"Todo el personal muy atento el hotel en perfecto estado. Lo recomiendo siempre."

"The hotel was a perfect location in Sol and we were able to walk to everything that we wanted to see in Madrid from there. The staff were helpful and friendly and the room was clean. It was great value for money and we loved that we chose a room with a balcony. There isn’t much of a view from the balcony but it was nice to have. We also visited the rooftop terrace on one of our evenings and it had a lovely vibe up there"

"Great location, helpful staff. Nice size room with balcony. Would definitely recommend."

"Greqt location. Ac was not cool enough. Stqff very friendly."

"They have a durex product offering with sex toys on the countertop at reception so this piece of information should give you a good insight into the clientele. If you need an additional child’s bed, you have to order before arrival at 30 Eur per night."