"Not really 5 star service or hotel "

"Newly renovated luxury beachfront hotel in Barcelona"

"The facility was lovely. The staff was not what one would expect. At 6pm after our arrival following a long day of driving, we were told there was no room for us to have a drink at the bar. The following morning, we sat so long for breakfast without having our order taken that we finally left without being served. Despite our flagging down the server after 20 minutes and letting her know that we were ready to order, we saw her do five different things including clean a table and seat a person...

"Very much enjoyed our stay. 4 star rating, there was a couple of disappointments. No bellman upon arrival so we had to struggle with our luggage. We couldn’t get into our room until 6 pm so we had a round or two of drinks in the rooftop restaurant. Hotel comp us one round which was appreciated. Rooms are beautiful. Hot water availability for showers was hit and miss. Beds very firm . Coffee in rooms is mediocre at best, however coffee in the Somni restaurant was excellent. Breakfast was very...

"Beautiful hotel, but definitely not a 5-star experience. While the hotel itself is gorgeous, the service is a massive letdown. The breakfast is highly stressful due to a lack of space, broken coffee machines, and illogical food layouts. Room amenities were consistently lacking (like missing spoons every morning for coffee/tea). Also all the floor tiles was loose on the balcony barley stuck down and no grout in them...this was same also for kyara bar all tiles on the outside was just wobbly and...

"In the heart of everything we wanted to do. 3 min walk to hop on hop off bus, 15 minutes walk to Basilica, lots of shopping near by and good restaurants. Staff are exceptional and rooftop is spectacular but pool was too cold to go into."

"Had a great experience at the hotel. It was so clean, beautiful and had a great location as well.."

"Check-in was a breeze. We arrived about 10am from a 15 night cruise. Although we couldn’t get into our rooms right away, they did store the luggage for us. This allowed us to leisurely shop/window shop/grab a bite to eat. They called within 2-3 hours to let us know our rooms were ready. Excellent location. Spacious rooms. Beds could definitely use an upgrade. Overall, I’d give it 4 stars due to the staff (exceptional doormen), unbeatable location and overall swanky-ness of the property. Only...

"Excellent Hotel, clean, friendly staff, excellent location "

"The staff demonstrated top-notch professionalism from the moment we arrived by taxi until the time we left. We truly felt valued and important throughout our entire experience. A special thank you to Asim for making us feel so welcomed and special."

"This is simply your home away from home in Barcelona. I can’t describe how great and nice were the staff. ALL THE STAFF. The location is phenomenal and everything is around you. I will definitely come back here again. Thank you for making our trip to Barcelona so special."

"Very nice, had everything we needed. Location was perfect for walking to major sites all over the city."