"We loved our room location and appreciated the front desk staff upon checkin. The snack store staff were courteous and generous with information. We did not get to enjoy the bar or breakfast due to time constraints but we like the vibe and ambience of the property. The only thing I did not appreciate was being told to call in 30 minutes prior to arrival to see if we can check in early and being placed on hold for almost 28 minutes. I hung up just as we were pulling up in the valet. Crossing my...

"Friendly staff"

"Bed sheets were not clean photos not matching the actual room"

"Great"

"Me gustó la amabilidad dela señora dela limpieza me dijo que es del salvador todo muy limpio me hospedé una noche julio 4 del 26"

"This hotel is in desperate need of some TLC. My room smelled horrible and there were dark stains on the carpet. There is no honor bar or even in-room coffee. To top that off, the shower did not drain. The lobby looks thrown together and the they don’t even have a gift shop, it is a little nook off the lobby with vending machines. It is really a shame that such a historic hotel in one of the beautiful areas in San Francisco has deteriorated so much."

"Terrific. Centrally located."

"Great location for daytime activities. Not much nightlife available."