"Nice y clean place!!"

"Never stay here. The concierge was useless. I stayed for my anniversary and called in a noise complaint at 7 am. The next door neighbor and upstairs neighbor was stomping and yelling. I called for it to be handled as I checked in around 12 am and hadn't slept at all. They showed me an attitude for calling it in and didn't even bother to be polite. When they checked it, it never stopped. When I messaged them via the app, they still did nothing about it and said they would take a look at it. If...

"Elevator and hallway smelled a little bit like weed, main room light did not turn on, lampshade was torn, smoke detector, battery popping out. Jim and exercise room was in the neighboring hotel basement, which isn’t it because you’re having a hotel. Staff was nice. Breakfast was as expected for a franchise hotel."

"New, clean beautiful hotel conveniently located in Palo Alto"

"Recommended"

"This is truly just a “place to sleep” kind of hotel. The staff was friendly and helpful. Breakfast was meh, but it wasn’t really why I stayed there anyways. One very important thing to note for light sleepers - request a room on the top floor. I was on the first floor and it felt like I was in an apartment listening to every step my upstairs neighbor was taking. The location was great. Rooms were small - perfect for solo travelers. One thing that I thought was a little weird was that the...