"Second time staying here. Asked for the same room, 606, as it was very quiet last time. 606 ready when we arrived. Receptionist sorted the AC to maximise cooling. Modern, clean, a fridge and a safe. Great location. We will definitely be back!"

"This property is conveniently located just outside the old city area with a city bus stop right outside the hotel and the tram a short walk. Big shout out to the front desk for getting us into our room early was we arrived from an early morning flight at 11am!! The breakfast buffet was fantastic- I highly recommended it! The staff stored our luggage at the end of our stay and was very helpful with recommendations ! "

"Only stayed one night but it looked like a nice hotel to stay for several days. Only slight drawback was the location which is a bit of a walk out of town up a steep hill. Room was clean and comfortable, nice shower. Breakfast excellent and reception staff very friendly and helpful."

"High quality, excellent staffing, great food, in shopping area, easy walk to Old Town. Would definitely stay again."

"Ein sehr schöner Aufenthalt mit einer perfekten Mischung aus Wein und Stadtbesichtigung."

"We had an excellent check-in. The desk staff was brilliant. The room was small but clean. For those traveling by car, there is subterranean public parking across the street. You can't get much closer to the Guggenheim Museum. And there are restaurants galore near and not far from the hotel."

"Hôtel avec une très belle vue et un énorme lit "

"Hotel in ottima posizione, tranquillo pulito e personale più che soddisfacente."

"Hotel molto comodo per visitare la parte nuova di Bilbao muovendosi a piedi. Parcheggio presso la struttura poco funzionale e caro. L hotel non è di recente costruzione e si nota. Difficile considerarlo un NH Collection se confrontato con altri della stessa definizione. Niente accappatoi né ciabattine di cortesia. Un po’ pochino per un collection. Camera con vista su un angusto cortile interno. Prezzo da NH Collection prestazioni da NH senza niente più."

"Pleasant stay overall /room was tiny for 3 persons / comfortable for 2 Staff were very friendly and nice Room was very clean and bright "

"A one-night stop with a late check-in and late check-out but the desk staff were very accommodating and willingly and efficiently arranged the taxis I needed. The room was very large, clean and comfortable (although TV choice could be improved with some English language channels) with a huge comfortable bed. Would recommend. "

"Wir kamen bereits um die Mittagszeit ins Hotel und bekamen trotzdem unsere Zimmer bereitgestellt. Sehr freundliche Mitarbeiterin. Unser Zimmer ging in Richtung Stadion, wo am Samstag tagsüber eine Veranstaltung war- somit etwas Lärm. Schlimmer war die Situation mitten in der Nacht, als die Gäste einer Hochzeitsfeier im Hotel vor dem Eingang über längere Zeit rumgrölten. Gute Parkmöglichkeiten!"