Cerca hotels a Puerto de la Cruz a partir de 65 €

"Personnel à l'écoute et qualité du service excellent"

"Das Zimmer war sehr sauber. Der Service war makellos. Sehr freundliches Personal. Das Essen war sehr gut. "

"Todo es perfecto a excepción del buffet que deja un poco que desear no digo que fuera mala calidad si no que se podría cocinar mejor "

"Todo muy bien, estuve en el apartamento premium, merece la pena pagar un poquito más, y unas vistas espectaculares. "

"Vriendelijk personeel, heerlijke bedden, prima eten en leuke animatie!"

"Struttura molto grande e molto ben organizzata. Abbiamo soggiornato nella sezione royal adult only in formula alla inclusive. Niente da eccepire. Buon cibo e ottimo servizio"

"Super Club hat alles gepasst. Die Bausubstanz ist schon sehr in die Jahre gekommen und vereinzelt sichtlich reparaturbedürftig und sanierungswürdig"

"The cleaners did a good job. The waiting on staff were generally terrible (complaint had to be put in for one of them) and the entertainment was very poor. Add in the fact a very dated and sexist policy that meant to enjoy an evening meal at the hotel all men had to wear trousers and you can see why the low stars for the review. "

"Not our best holiday by far, can’t put my finger on it But everyone & everything was hard work, felt constantly you were doing something wrong.. The bookings all had to be done on app, for breakfast / lunch / dinner had to be placed night before & if you want to change it omg, it was like I asked them to redecorate!!! You were left standing waiting for table for at least ten minutes , when the place was half empty..( I know they were under staffed ) but I have cancer & a walking stick , which...

"Very clean and excellent customer service."

"Klo war eine Katastrophe. Der Toilettensitz sah tausend Jahre aus und da waren noch Spuren"

"Rating: 2/5 – Beautiful Beach, Disappointing Experience Overall This was, unfortunately, one of the more disappointing stays we’ve had. To start with the positive, the beach itself is absolutely beautiful and is easily the highlight of the property. The entertainment team was also a bright spot-they were engaging and did a great job, especially for families. However, beyond that, the experience fell well below expectations. Service overall felt unfriendly and not guest-oriented. While there...

"Das Zimmer war das super, wir waren bereits das zweite mal in diesem Hotel. Das Personal ist sehr nett und hilfsbereit."

"Maten var i sin helhet dålig och fantasilös, salladen var gammal, personalen kunde inte förstå engelska. Plus var nära stranden."

"Lage und Ruhe"

"Clean and friendly/helpful staff"

"Top familiäre Hotelanlage in bester Lage. Gutes Essen und tolles freundliches Personal "

"Piscina riscaldata (coperta), cibo insomma, biliardo, giochi, campi per poter giocare (bocce, tennis, basket). Peccato in questi giorni (fine gennaio) c’erano lavori in corso intorno alla piscina, una parte era interdetta e l’odore della vernice durante i pasti (il ristorante è proprio lì) rendeva l’aria irrespirabile per mangiare all’aperto. Parti esterne curate, camere essenziali ma spaziose, tanti gatti per il villaggio (molto piaciuti ai bambini). Posizione strategica per le spiagge del sud "

"Clean room, top staff."