Hotels a Illa Herald, Auckland

"Only stayed overnight to sleep after returning from overseas at midnight, and I just sunk into the most comfortable mattress and pillows, and crisp sheets. What a feeling! 10 out of 10 for those 3 amenities alone."

"Loud property until late hours, doors slamming, vacuum cleaners going into the night. Squeeling water taps that you can hear in your room whenever someone takes a shower. Thin walls and floors so you can hear others walking around. Not cool if your there to get some sleep and get an early flight."

"The unit was clean, in good condition, and the bed was comfortable. Check in and out was simple and quick, staff were friendly and helpful."

"朝食もすごく種類が多くて良かった、ベットも大きくて良かった"

"空港からのアクセスは、徒歩圏でもあり良かったです。 今回15日間の個人旅行で、全て一般的なモーテルを使用。 このモーテル？は、ビジネスホテル？ 部屋は、狭く、自炊設備も無く、少々不満であった。"

"Luxurious rooms with amazing amenities. The beds are very comfortable, the layout is excellent and everything is super clean. Breakfast in the morning was delicious with all ingredients fresh. All staff are very friendly and will go out of their way to assist, as we found out when asking the concierge about food recommendations. The location of the hotel is right in the heart of the city. Everything you could want from a city hotel, except maybe other services you would expect from a larger...

"Excellent breakfast"

"Clean spacious room. Loved having a restaurant on site. Think having to pay for parking is a bit of a rip off!!"

"Perfect except for no shampoo and conditioner in bathroom"

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"The bed was comfy and room was quiet. Enjoyed my dinner and staff were lovely "

"Perfect place to stay while in Auckland. Gorgeous harbor view from our room. Will stay here again if we return . "

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"Stayed in the Wellington Sofitel and found the staff there much friendlier. However, the staff at the Auckland hotel were adequate! Just not as friendly."

"Rooms are spacious, bed does split in the middle when you’re laying on it or do any big movement, though is super comfy. Blinds are not black out, you still see light coming through the middle gap or sides. The common areas are really nice. Staff are welcoming and free parking available on the road right outside hotel if you’re not wanting to pay for parking. "

"Parking was easy and the staff accommodated my late check in."

"Dated but ok"

"Great new hotel in a good location we will be coming back."

"The biggest issue we had with our stay was the lighting in the room. It was quite poorly lit and all the color schemes in the room tended toward dark materials. A second issue was with the check-in. This was a mixed result depending on who was waiting on you. We arrived early and got conflicting stories about when the room would be available, and then we were not informed when it was finally available. The biggest positives were that the bed was comfortable and the room was quiet."