"Most beautiful property I have ever stayed in! The staff was wonderful. The room was fabulous. The concierge Anh Tran was more than helpful, he suggested many special things to see and do, he was great. And Tiep helped greatly with taxis. I plan to return in March 2027 and bring my family from Lis Angeles. Thank you "

"Excellent property. We had great view of Halong Bay. Service was excellent. "

"Didn’t use it. The cruise was fantastic. The only thing that was missing was internet."

"Honestly, I didn't have high expectations before arriving, but after experiencing it, everything was great, from the clean rooms and comfortable beds to the very helpful and friendly staff"

"Everything was good except they did not properly instruct our non speaking taxi driver that they arranged for transport to Hanoi airport and he took us to the wrong terminal after giving them correct information. Very annoying"

"The staff was great, especially the folks in the lounge (Dat and the main bartender) breakfast was wonderful, dinner options were a little expensive but mostly pretty good. Spa was nice altho it would be nicer to have men and women allowed to use the same area as my partner and I were the only ones on each side and got kind of bored alone. Area around the space is beautiful and the temple on the mountain is unbelievable! Overall, it was a great stay"

"We had a problem with our room, after trying to fix it the Cruise Manager gave us an upgrade which we were delighted about. Everything else on the Ship was great."

"Excellent customer service, beautiful clean facility, great breakfast with many Asian selections. Great view pool and bar at top level. "

"Friendly staff "

"Great cruise boat, clean and new, with friendly staff! "

"Room was spotless Servises was great no complaints at all keep up good work"

"A true 5 star hotel, room was spacious, new, and clean. The staff were friendly, and breakfast was amazing. Highly recommended. We will definitely return "