4/10 Mediocre
William
14 de mar de 2024
Aspectos negativos: Limpieza, personal y instalaciones y estado del alojamiento
This hotel thinks it is a 5-star hotel, but it is at best a 3-star unsafe and outdated hotel which I would never return to, even if you pay me to. Worst is its complimentary bottled water policy which is one tiny 330ml (not even 500ml) bottle per person per day. Even at the breakfast buffet, there is no hot water served, nor are you able to take away any of the liquids served there. Basically, they want to make money off their beverages by denying you to basic water, where the water from the tap is unsafe to drink. All of the electric sockets in our room are loose and unsafe. The bath towels are old and have seen better days, and it's the first 5-star hotel I ever been to, where you are given only 1 pillow per person. At the Melia, in Haiphong previously, we were asked and given our own selection of pillow to choose from, in addition to the many pillows already in the room. The hotel is stuck in the 1980's like a big white elephant. I was shocked to see all of the elevators also had no device to tap your room key to ensure only hotel guests can use the hotel elevators. No sense of safety nor comfort, never mind luxury. Stay away is my only recommendation.
William
Se alojó 3 noches en marzo de 2024