"Property was beautiful, Room was sufficient, comfortable bed, great shower. Did have little visitors (ants) in the bathroom from time to time. Food was ok, portions way too small. Ate at the buffet for most meals. Wait staff was great. Pascal, Francesco and the other staff in the lobby were a 10/10 and deserve a steak dinner and a raise. Beach was beautiful, no seaweed. Pools were clean, bars were well stocked."

"Beach was beautiful. Tons of fish for some of the best snorkeling on the island. Pool was hot. Restaurants were all terrible. Every dish took 40 minutes and came out cold. Buffet was pretty consistent and good. Need to hire around 50-60 more people to staff properly. Every bar, restaurant, and event had about 60% of the people they should to run efficiently."

"El servicio fue excelente, el buffet de desayuno estaba rico, la atención del personal fue excelente y amable en todo momento. El gimnasio está perfectamente equipado. La habitación estaba siempre limpia, con suficientes toallas, y con una excelente vista en el balcón. El único pequeño inconveniente es que el área de playa con el que cuenta la propiedad es un poco reducido, pero que realmente no opaca en absoluto la excelente experiencia que se obtiene de toda la estancia."

"La ubicación es excelente, el personal muy amable, la vista hermosa, la recámara limpia y cómoda. El desayuno súper rico y los meseros muy atentos."

"The rooms were OK nothing to brag about or would I stay here again NO!!! The staff was not friendly at all except for IVAN!!!! he was always nice and a smile on his face and very friendly. Food was horrible bland taste not good at all. I will not be booking thru any of their resorts again. I stood in their other place in Puerto Vallarta and it was horrible their too. Should have not even stayed here in Cozumel but i thought I would give them another try. STAY AWAY!!!!"

"Todo excelente"

"Dreams Cape Cozumel did not meet expectations. The ac was not cooling, and when it did it sounded like someone had a jackhammer tearing out a wall. The beds are comfortable; HBO was in English. We booked a week stay, and for the first three days we showered with tepid water, far from warm, tolerable to say the least. Maintenance adjusted the water temp, attempted to repair the ac banging. Our group of 10 people couldn't sit together unless we were all at the hostess desk together. It was as if...