"The staff is exceptionally kind and always willing to assist, including the security team, who were very helpful. It was a truly delightful experience. While there is some ongoing construction, I look forward to seeing the improvements once it's completed!"

"This property was stunning with highrise views of the bay. Shopping, groceries, dining options all available on premises. Easy to get a cab. The communication with the property to check in from visiting in a foreign country was excellent. Verh responsive and quick to answer questions. Check in was a breeze and thw property was perfecr for my family. We would highly recommend the stay. "

"We were expecting a lot more than what we got stuff and service is great but the property itself is very lucky very run down and very dirty in certain areas we didn't even have hot water or cold fridge in our room. We were expecting a lot more for what we actually got"

"The staff was so helpful and friendly and really went above and beyond to ensure we had the best stay. The hotel is beautiful and very clean with so many amenities."

"Fabulous experience. Special treatment. Perfect size with so much to offer. Thank you Cherie!!! "

"This is a gorgeous cruise. The service is EXCELLENT AND THE STAFF IS EXTREMELY HELPFUL. It is definitely Luxurious and they have Live Music with 2 singers that have the voices of angels. I will go back and tell my friends that this is the cruise to take for Halong Bay….Amazing!!!"

"The cruise is amazing! The views are spectacular and the food.. so delicious! The staff is so attentive and kind. Shout out to Win for serving us the best coffee and service. And Hoang for going out of his way for us to have the best experience. I really recommend this cruise!!"

"Nous avons pris une nuit avant d’aller à la baie d’Halong. En Mars c’est une station balnéaire vide ! Il n’y a rien à faire et à voir. En revanche l’hôtel est bien."

"Lovely boutique hotel. One of our favorite so far. Good noodle soup—saw some locals eat there as well. Lovely surrounding area— walk along the ocean. You need to drive or take a taxi to the port. "

"Wonderful place to stay overnight before boarding the cruise ship"

"We had a wonderful stay in Halong Bay on Victory Star Cruise! "

"The Ha Long Sapphire Cruise was fantastic. The staff were lovely, the activities were fun, and we had a great time—special thanks to 'Sorry,' who kept us laughing! However, just a couple of things to make others aware: communication before the cruise was poor. I had trouble getting answers about transfers, which led us to make alternative arrangements. On the day of the cruise, we didn’t know where the meeting point was. I should’ve reached out earlier, but they also should have sent check-in...