Reserva natural de Punta Laguna

Everything was excellent, Bellboys Ismael & Ivan were the best ever! Had a butler assigned at the Platinum Club but the service was 2/10, she did not introduce herself properly, she was just taking us to the room walking ahead of us without making a conversation or offering the services, she did not gave me her WhatsApp Number until I found it myself at the club lounge, I’m a certified butler myself so I always analyze everything regarding on service & professionalism, concierge at the club where really helpful and lovely.

Es buen hotel por el precio, la comida es buena, los meseros y los bartenders no son groseros pero olvidan las cosas y son algo distraídos, la habitación muy limpia pero sin mantenimiento, pero nada que sea un reclamo fuerte, buena estancia y una experiencia buena, volvería