Grand Sirenis Riviera Maya Resort & Spa - All Inclusive té piscina?

Sí, aquest allotjament té 3 piscines a l'aire lliure i una piscina infantil.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive accepta animals de companyia?

No, només s'admeten animals de servei a l'allotjament.

Quant costa aparcar a Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

L'aparcament sense assistència és gratuït en aquest allotjament.

A quina hora es fa el registre d'entrada a Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Hora d'inici del registre d'entrada: 15:00. Hora de finalització del registre d'entrada: en qualsevol moment.

A quina hora es fa el registre de sortida a Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Registre de sortida: migdia. És possible fer una sortida tardana per 15 USD (servei subjecte a disponibilitat).

A Grand Sirenis Riviera Maya Resort & Spa - All Inclusive hi ha cap règim amb tot inclòs?

Sí, és un allotjament amb tot inclòs. Pel que fa a les activitats que s'hi ofereixen, destaquen la immersió lleugera, el caiac i el ciclisme, entre d'altres.

On es troba Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Aquest allotjament a Akumal es troba a la platja. A més, tindràs Platja d'Akumal a 4,5 km i Platja de Xpu-ha i Cenote Blau, a menys de 10 km. Badia de Mitja Lluna i Llacuna Yal-ku també són a menys de 15 km.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Ressenyes, Ofertes i Fotos 2026

10/10, Excel·lent

Michelle

Viatge en família

25 de des. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

We had a fabulous stay! The staff catered to any and all concerns & requests with care & compassion. The resort was clean, well kept and easily accessible & simple to navigate. They had staff operating shuttles to get you around if you wanted. Food was phenomenal. I have allergies & the staff were EXTREMELY accommodating! Our daughter is picky & she ate well, at this resort. We will return!

Fresh made omelette, catering to my allergies

Estada de 5 nits (des. 2025)

6/10, Acceptable

Jordan

24 de des. de 2025

Què no li ha agradat: Comoditats

The resort itself is a little bit outdated. The food was decent. Hot tub was out of order and dolphin experience looks like it’s been closed for years. Overall would rate a 7 out of 10. Biggest con -room smelled like old wet mildew. Biggest pro- the animals on site are cool.

Estada de 4 nits (des. 2025)

10/10, Excel·lent

Andrew

Viatge en família

23 de des. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

We had a great stay once again with our family. They made A LOT of renovations and changes since our last stay (2 years ago), all for the better. We were really happy with all the spaces and places to eat as well. The renovations to the coffee shop, dining hall, sports bar, sweet and salt, were awesome. We enjoyed live music every night outside of Sweet and Salt, and live music at Breathless rooftop bar, both great places. The fresh churro outside of Sweet and salt was great every night too. Our concierge Adan and Eduardo were really helpful. Also, shout out to our favorite bar tenders of the week, Almicar and Silvano at Prana (they were amazing!) and made our vacation pretty memorable.

Estada de 6 nits (des. 2025)

6/10, Acceptable

Hans

Viatge en parella

23 de des. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Zimmer sind prima. Gesamte Anlage sauber und gepflegt. Qualität des All incl. essen durchschnittlich, Plastikgläser am Strand nicht sauber und abgenützt. Reservierung Restaurant nicht möglich, da viele mehrfach weit im voraus buchen. In den Restaurants ist es zu kalt.

Estada de 4 nits (nov. 2025)

10/10, Excel·lent

Dennis

Viatge en família amb nens petits, Viatge en grup

20 de des. de 2025

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions

Room was great! Always clean and restocked with grab towels, beer, water! Staff at every bar was so friendly and helped out! Food was great. Never had a bad meal anywhere. Sometimes the main course portions are a little small but just order an appetizer or soup and you’re good. They cater to you when booking through Expedia compared to other companies. You get a different colour wristband and they know to look after you. I honestly wouldn’t book through another company knowing that.

Estada de 10 nits (des. 2025)

10/10, Excel·lent

Genai

Viatge en família

20 de des. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Could use a hot tub. There isn’t one and the one in the spa is like warm.

Estada de 7 nits (des. 2025)

10/10, Excel·lent

Linda

Viatge en parella

14 de des. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

We had attended Hydro Therepy at the Spa, however there were a lot of showers not working. The couple's massage at the beach was wonderful! No matter at which restaurant we ate at the food was great! The shows were amazing. Lots of places to eat and drink. The weather was good! We had fabulous vacation.

Estada de 14 nits (nov. 2025)

10/10, Excel·lent

Peyton James

Viatge en parella

14 de des. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

We had an amazing experience from the staff to amazing snorkeling right off the beach will definitely be going back

Estada de 7 nits (des. 2025)

10/10, Excel·lent

Yanike

Viatge en parella

9 de des. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Beautiful property. Very pleasant and helpful staff. The rooms and pool were clean and well maintained. The lazy pool was the best! The entertainment was top notch. The spa is worldclass. Seeing wildlife around the property was a plesant surprise. A shout out to the conceirge team and the ladies on the omlette making team - Always checking in and taking the best care of us! The variety of the food and restaurants was unbelievable. Great tasting too. Grand Sirens made our holiday an unforgetable one. Highly recommend this hotel and will sure to return. Thank you!

Checking out the full moon after dinner at Butchers

Estada de 7 nits (des. 2025)

8/10, Bo

Gurdeep Singh

Viatge en família amb nens petits

8 de des. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

They have to improve their shuttle services

Estada de 5 nits (des. 2025)

6/10, Acceptable

Kenneth, Portland

7 de des. de 2025

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions

Overall the property was nice. Food was generally good, and there were plenty of things to do. Most of the staff were very helpful, and went out of their way to make it a pleasant stay. We did have a great experience with Hannah, but otherwise the concierges were a LOT of talk and few results. For instance, the motion-sensor light in our bathroom malfunctioned on the third day, and we talked to several different concierges over three different days who assured us it would be taken care of promptly. On the fourth day, it was finally the cleaning staff who gets credit for getting maintenance within 15 minutes. The sliding door to the balcony wouldn't lock, and they never did fix that after multiple requests. The concierge desks were often empty around mid-day, which is surprising for a property this large. One of the concierge managers (?) showed up and demanded mid-sentence to know why I was speaking Spanish to his staff. I take it he wanted to prove that he and his staff were competent in English (and functionally they were), but to challenge a guest who chose to speak Spanish (my Spanish is at least as good as his English), seemed to underline an attitude issue. We all have bad days, but this was over the line. My votes for improvements would be: * Have more functional motion-sensor lighting in the rooms * Offer more than Dos Equis beer (often flat), even if for a fee * Better availability at "themed" restaurants * Less pestering of Expedia guests (yellow wristbands)

Estada de 8 nits (nov. 2025)

4/10, Deficient

Lucas

Viatge en grup

7 de des. de 2025

Què no li ha agradat: Neteja

Upon check in we were assigned a room with one bed when we specifically booked and then reminded again that we needed two beds. We got to the room and there were many ants all over the counters, floors, etc. They offered to fumigate the room which we declined and were reassigned another room with an obstructed ocean view which again we paid extra for. The A/C in both rooms was very warm which they stated the resort needed to upgrade the unit in that building. The dining was a challenge to reserve at the specially restaurants so we were stuck eating at the buffet every night which is only open from 7-10:30 AM 12-3 and 6-9 so if your looking to eat outside those hours your out of luck. Overall it was a bit of a disappointing experience. I would not return back to this particular resort.

Estada de 4 nits (des. 2025)

8/10, Bo

YURIY

Viatge en família

7 de des. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Estada de 4 nits (des. 2025)

10/10, Excel·lent

Jody

Viatge en parella

7 de des. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Staff was great. Adan from Guest Services went above and beyond. We would love to return!

Estada de 7 nits (nov. 2025)

10/10, Excel·lent

Janiliz, High Point

Viatge en parella

7 de des. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Everything was good

Estada de 5 nits (set. 2025)

10/10, Excel·lent

pamela Lynette

Viatge en grup

7 de des. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Loved the amenities!!

Estada de 7 nits (nov. 2025)

10/10, Excel·lent

Vladimir, brooklyn

6 de des. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Everything is perfect

Estada de 9 nits (nov. 2025)

10/10, Excel·lent

Melissa

Viatge en grup

5 de des. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

The Grand Sirenis is a great family oriented resort with quality dining options, a beautiful snorkeling beach and fabulous mixologia bar. We particularly enjoyed the beach bbq for lunch, the italian restaurant and the carnal fashion cuisine show. We had great service from Cecile at tge archery range, good drinks on the beach from Brenda and Irene and great lunch service from Jose. We would recommend Sirenis for family vacations as the resort is a bit off the beaten track from playa del carmen, but close to akumal and tulum. Our friends did have issues with their rooms smelling of mold, so I would recommend requesting a room in a higher floor. Also our elevator never worked all 10 days, the concierge in our neighboring building was rude when we turned down the welcome breakfast (sales pitch) and you get limited mini bar services. Also at check in we weren't given much info as the goal is to get you talking to your concierge so they can sell you, we received a few phone calls but our friends were called every morning so eventually unplugged their phone.

Estada de 9 nits (nov. 2025)

10/10, Excel·lent

Kimberlee

Viatge en família

4 de des. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

The pools, lazy river, swim-up bars, beach, and restaurants were all amazing! Staff were always helpful and friendly.

Estada de 4 nits (nov. 2025)

10/10, Excel·lent

Lenny

4 de des. de 2025

Evrything was awesome

Estada de 5 nits (nov. 2025)

8/10, Bo

Bolor

4 de des. de 2025

Què li ha agradat: Comoditats, estat de l’allotjament i instal·lacions

Què no li ha agradat: Neteja

Beach and food. Rooms were really outdated and most importantly not clean

Estada de 5 nits (nov. 2025)

6/10, Acceptable

Kristine

Viatge en família

3 de des. de 2025

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions

the room was fine for our stay. housekeeping replaced towels, made the bed and cleaned floors each day. mini bar did not get restocked, nor did toiletry items. even though there were a handful of pleasant employees we encountered, for the majority, customer service lacked and made us feel insignificant. Food was good enough, did have many options on the buffet. drinks were so so at bars, except at the Mixologist bar - they were great. would not stay there again due to lack of overall customer service.

Estada de 7 nits (nov. 2025)

8/10, Bo

Danielle

Viatge en família amb nens petits, Viatge en família

3 de des. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Staff are lovely. Updates to common areas are great - rooms could use a face lift.

Estada de 7 nits (oct. 2025)

10/10, Excel·lent

Anne

Viatge en parella

2 de des. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

This is a beautiful place to stay!! The staff went above and beyond to make our stay perfect.

Estada de 7 nits (nov. 2025)

10/10, Excel·lent

Nadia, el paso

Viatge en família

1 de des. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Amenities are great and staff are excelent. I did have some issues with front desk not being very helpful with some incidents that happened but the rest of the staff were wonderful. The best part of this resort is the amazing food and service all restaurants have! I have stayed in many different resorts in the Riviera Maya and this is definitely the best quality of food and most delicious dishes that I've ever had. I visited with my sister and eldery Mother that has dementia; and Chef Fernando and all his staff went out of their way to made us feel like home! I also noticed they gave the same extraordinary service to all of the other guests. All kitchen staff were always extremely joyful, helpful, made jokes, provided suggestions of best foods to try and even gave tips of places to visit. I cannot say enough of this wonderful culinary experience and extraordinary service by Chef Fernando and all of his staff! And this is the main reason I'll definitely go back and will bring family and friends! Also this resort is far away from everything, which makes it perfect to go and relax and just enjoy the fun shows and delicious fodo they have!

Estada de 3 nits (ag. 2025)

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

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