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"Great service love the amenities and the entire resort services will come back for sure with family soon !!"

"Room and property was clean, however they only cleaned our room every other day and actually changed our linens once. The price for our villa was reasonable however they do charge for self parking and it is a pretty steep price on top of already paying for your stay. Another thing to note is that it is a cashless property however they make charging things to your room very simple and easy. The pool and other amenities are always great and our kids really enjoy all the activities they offer....

"Excelente estadía. Un resort grande, piscina grande climatizada. Otra piscina infinita solo para adultos. Buen trato del staff, la comida buena. Música en vivo. Opciones de minigolf, tenis, bolleiball, etc. La habitación necesita remodelacion. Pero es grande, colchón cómodo, con una vista a la bahía increíble. Regresaría sin dudas"

"NICE ARE & NICE ENVIROMENT"

"good vacation"

"Great affordable stay! Only complaints were pillows and sheets weren't as comfy as we would have liked!"

"Hotel and staff were amazing. Clean, close to everything"

"I've been here 1 time before and is was excelent, unfortunately this time the personal ruined our vacation. The phone in the room was not working, the sink was clogged, I used my cell to contact reception, they say someone will arrive in 10 min, well, I called twice and after 50 minutes the handy man arrived, fix the clogged but didn't bring a new phone. At the pool, the lady personal at the food counter was very rude, not only with me, 2 other guess where angry at her. At the end I bought my...

"It is still under construction/renovation but our rooms were completed very nicely with modern style and function. We would definitely stay here again."

"Our “go-to” place when traveling to Universal. So easy! Staff is friendly and helpful. I received text messages regularly, asking if I needed anything. Was able to get a late check-out via text. The bartender was wonderful, very friendly, even when they were about to close. Love this place!!"

"Overall for why I stayed there it served its purpose. However the rooms are advertised as queen beds and they are doubles, the bathroom light was a drone light for 3 days, the air conditioner sounded like it was going to take off to space and the shower head had a mind of its own on where it wanted to spray. I will say the house keeping staff went above and beyond with kindness. True hospitality."

"We were given a room in the villa section which many previous reviewers deemed motel level. I agree with this opinion. The rooms were very very outdated with the doors painted over and over to the point that they were sticky to open and close. Room was a nice size and beds were clean with newer sheets and pillows. The bathroom was small where the door almost hit the toilet. The bathroom had musty smell and grout wasn’t too clean. Shower fan and lighting was outdated too. The rooms had dark brown...

"Great property to stay at! Close to Disney parks and the complimentary breakfast is the cherry on top. Definitely staying here again when we come back."

"Cool"