"Overall good experience. Check in and check out was a little slow. Staff for the valet and helping with bags were polite and professional. Overall clean and good location. Free ice cream was a nice touch"

"Excellent breakfast and incredibly clean!"

"The hotel itself was beautiful. Our room was comfortable but the location was unacceptable. We had a first floor room that opened to a courtyard where bikes were stored. Our checkout experience was also unacceptable. Despite paying ahead of time they attempted to charge us again for the room and at a different rate."

"I booked last minute for the tail end of a working week in Amsterdam. We were assigned a room in the basement - the layout was a bit inefficient but this did not bother us. What did was that communication was really poor - the request of some ice (repeated for the second day of our stay) for our in-room drinks took 3 attempts and resulted in 1 glass full rather than a bucket like the day before. We also did not have any cleaning services during our stay in spite of our multiple requests, so had...

"Beautiful, clean and so many nice touches. Turn down service was lovely to come back to. Lounge had great snacks and coffee!"

"Clean and spacious rooms & quiet too, lovely area"

"The hotel was great, a perfect location and very easy to get around the city on foot! The service and amenities were great!"

"We stayed in a Deluxe Room the Mandarin Oriental Conservatorium for 5 nights, and we were disappointed. They put us on a floor that was undergoing renovations (our hallway was covered in painting tape and had unfinished light fixtures), and our room had non-functional ventilation and sparse seemingly unfinished decoration. Our room also had no view (despite advertising a city view) and the bathroom was smaller than advertised. We raised all of this after one night, and mid-way through our stay...