Parc de Randall's Island

Good place in the neighborhood

Breakfast was minimal and served for only two hours. But everything was great. The staff was very attentive and helpful. The room was on the first floor, but adjacent to a wall that offered privacy. There’s a 24-hr deli next door that sells a variety of foods and beers but at a steep markup. I definitely plan to stay at Lex again.

The hotel is well located, nice rooms. Poorly designed toilets. One of my rooms, was not ready for check in time. But most importantly, very poor customer care. Specially Manager Emmanuel and front desk Triana, very rude and unwilling to help, seems that customers are an inconvenience for them. The hotel is nice, but I have had much better experience in other hotels in NYC. Won’t come back.