"Staff were extremely polite and welcoming. Everyone -bellman, front desk, concierge, room service staff, guest relations, etc.- went out of their way to make us feel at home. Very happy with the room service, particularly liked the turndown service during the early evenings. Compliments to Mihaela from guest relations. She was very helpful in accommodating us into a better accessible room upon arrival. Also the Mayfair location is just exceptional. A central, elegant, classy, pleasant and...