Troba hotels a Museu Maia de Cancún, Cancún i rodalia a partir de 90 €

"Been many times and we always go back because of the exceptional service"

"There were a few areas where we felt the experience did not fully meet the expectations we have come to associate with the Hyatt brand. The service, in particular, could use some improvement. At all restaurants, the wait times for food was too long and there were moments where it felt like the staff could have been more attentive and proactive in checking in with guests. We also found that accommodating dietary preferences was a challenge. As guests with specific dietary needs, we hoped for...

"I am only given 1500 word max. Resort clean and beautiful. The food lack freshness and temperature was cold. Food seemed premade and reheated and sauced up when ordered. We opted out of family concierge when asked if we wanted to upgrade. Didn’t seem hard to navigate by myself and book reservations. Didn’t try upgraded experience at restaurant due to fear of bad quality. Opted out of Bali beds again fear of bad food. That’s $250. 24hr ice cream and coffee cafe was great! The staff was nice...

"This was our second time at the coral adults only. What we love about us is the staff, especially Carmen, who worked by the pool. We upgraded to the 13th floor and the little jacuzzi was disappointing as one it was too hot to be up there without shade, the tiles on the jacuzzi weee broken as well as the jets in the jacuzzi. It wasn’t a big deal as we loved the pool area and it was always easy to find a lounge chair. Hotel is clean but looking old in certain areas like the carpets on each floor...

"Can’t say enough about this great resort. Every single staff member was beyond nice. Every single one had a smile and really seemed to want to take care of us. They all constantly wanted to be of assistance and make our stay better. The resort was extremely clean and everywhere you looked there was smiling staff cleaning and maintaining. The beach was like 40 ft from the steps of the resort. And was beautiful. The security of the place is beyond great. They def want to keep their guests safe....

"The swim up bar was great and a place to meet other visitors. The whole resort is kid friendly . They are doing construction in the main reception area so check in was not the best experience (as it was in a corner out of the breezeway). World Cup soccer was on when we visited which was fun to watch . However the other nightly entertainment was lacking . Just things in the lobby bar to do w kids and loud music. The food was outstanding . All restaurants were delicious and did not require...

"We had a wonderful stay at this hotel! The rooms were spacious, clean, and very comfortable. We were lucky enough to get a swim-up room, which was perfect for our family. My kids never wanted to leave the pool, so it almost felt like having our own private pool right outside our room. Room service was excellent—they responded very quickly whenever we needed anything. The pool staff were absolutely amazing. They were always walking around, checking on guests, and asking if we needed food or...

"The resort itself is very clean, and housekeeping did a great job every day. Unfortunately, that’s about the only positive thing I can say. The staff were generally not very friendly or welcoming, which made the overall experience feel cold. The food was honestly disappointing, and there were very few restaurants to choose from. The only restaurant we genuinely enjoyed was Hana. What made it even more frustrating was the restaurant reservation system. You have to book through the app, and...

"Family oriented and very clean."

"Everything about the hotel was nice except for one inconvenience. We had a Ocean-front balcony room. The balcony had 2 Air-conditioning units inside the balcony off to one side with a partial wall to keep the heat out. Unfortunately, the Carribean sea air constantly kepy pushing the hot air right back to the balcony area where we could sit to enjoy the ocean0front balcony. Very disapointing. The staff was very friendly and set us up into the adjacent room that had no AC compressors but it...

"My sister and I stayed here and we loved everything. The food and amenities were amazing! It is all inclusive but they do have several options on the menu, that you have to pay an additional fee.I found that to be a bit disappointing. The only thing we didnt like was the sales people trying to force you to buy a timeshare. They call it a 90 minutes welcome breakfast/tour when really its an overwhelming sales pitch by multiple people for well over two hours. They wouldn't take no for an answer....

"READ THIS!!! Don't not book this resort! Rolling power outages daily for hours with no air, no elevator for my handicapped mother and four flights of stairs to climb to do everything! All the resorts in the hotel zone had power except EMPORIO. Also this is NOT adults only resort. Loud kids all over the adult pool. No directions for room location, no bellman to take u to your room. SWIM OUT SUITES HAVE NO ACCESS TO THE POOL! I have been all over the world and to Mexico atleast 10 times and...

"The bedroom is a nice size with basic bedroom furniture. Nice size restrooms but nothing looked clean. Stains everywhere hair in the bed. The buffet is extremely small and you have to ask for protein during dinner and some lunches. The options do change daily but the food was a total miss. The other restaurants are not all open at once, they alternate days. Hibachi was ok and the wings at the outdoor restaurant were ok. Drinks were about the best thing here as the pool was dirty with hair and...

"Excelente"

"Nice"

"Just returned from a 4 night stay. Everything is middle of the road at this resort. Don’t have high expectations and you will be fine. If you expect above average anything, you will be disappointed. The good: The coffee shop, the Spa, the pool bartenders and the young towel lady. Most of all the guest services manager when needed was what saved the trip. Needs immediate work: All food by the pool and room service menu needs to be overhauled. It’s very limited and blah. Overall, would not...

"El personal muy amable, intalación de la alberca en buenas condiciones, así como limpieza en la habitación excelente"

"It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast."

"To muy bien"