"I have never stayed in a hotel that 2 minutes after you make a call for particular service that staff was already on top of it. Amazing treatment, amazing service, I really really enjoy the area. This property is a must"

"The location excellent. The hotel lobby staff were excellent & kind! Loved my room too, old charm with great amenities. And wonderful view. Loved it. The staff at roof top terrace except for the girl with short hair who receives the guest at the entrance (she was very lovely) I sat there for a while and no one asked what I needed. I paid a lot to be there…as a guest. So Not a great feeling. The next day I went.. still wasn’t attended to quick enough. people who came after me where seen before...

"Es un excelente hotel su prestigio lo dice 5 estrellas"

"Excelente! Ubicación perfecta- a corta distancia de la gran Vía y muchos otros puntos de interés. Muy bueno!"

"Excellent!!"

"Very nice hotel ! Great location. Very helpful staff"

"Great hotel and great location"

"Great services. Nice breakfast buffet and custom made included. Great location, can walk to main attractions "

"They were incredible. Accommodated my wife and I our on honeymoon."

"I feel this is no where a luxury property. It’s a good property but certainly 3plus or 4 star"

"Everything was exceptional. The staff, the rooms, the service, the food and drinks, location! Very much at the high standards of LHW."