"The check-in process was not excellent. We arrived at 4:30PM and our room was not ready. We had to wait for the staff to find an available room, which was not our first choice. However, later the hotel offered to move us to another room, which we did not make because it was inconvenient. The manager improved our stay by giving us free breakfast which was excellent. The hotel is in an excellent location, close to restaurants, museums and shopping. We would return"

"Amazing location"

"Great staff, eooftop bar and very compfortable room"

"Honestly, probably one of the best hotels I’ve ever stayed at. Clean modern amazing amenities love the gym love the pool area, delicious food Their breakfast buffet was unreal. Hotel is located in a great location Each floor has a different theme for music genres. All the staff are wonderful and helpful The shower even has speakers in it This place was a complete vibe🙌🙌🙌"

"Excellent location"

"Excelente ubicación, trato del personal, instalaciones, vista espectacular y lleno de detalles lindos."

"Location"

"The staff went above and beyond. There were lots of great things about my stay but I have to say, the staff made me feel incredibly comfortable and did everything they could to help. I was solo travelling and it was my birthday during the week. They made my week perfect and I couldn’t thank them enough."

"This hotel and the people working there are simply fantastic. Easy walking to just about anywhere in the city that a person might want to be. The hotel staff were incredibly helpful and friendly. The room was immaculate and comfortable. We would stay here again in a heartbeat."

"First time staying at mandarin and I did sign up for the fans of mandarin after th experience here. Good property and nice staff amazing place close to amenities. Staff really took care to ensure we felt cared for"