"Beautiful old grand dame hotel. Nicely done, General Manager was charming, attentive and made the rounds. Concierge needs more training. Not knowledgeable in different types of restaurants or museums. The GM told us about the Chillida outdoor museum. Terrific!!"

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"Séjour fantastique avec un personnel très sympathique."

"All the staff and in particular Emma of the Concierge have been great and very helpful in sorting out a problem and getting us to the airport when our rented car had broken down. Many thanks again "

"The staff went above and beyond to make our stay a wonderful experience. We thank you all for Manila our first trip to San Sebastián memorable. Thank you and we will be back"

"Tout était parfait Hotel avec emplacement imprenable Accueil personnel parfait Chambre vue océan de rêve Le petit déjeuner au somment Service spa top Toujours un grand plaisir Juste un problème l établissement n avait pas au moment du check out l information statut gold et ne voulait pas en premiere intention appliquer les -20,% spa C est toujours désagréable Avantage applique au final mais devoir demander est pas top "

"Amazing experience!!! "

"Such an amazing property, we absolutely loved our stay here. The staff were super friendly and and extremely helpful. The concierge team deserve a special thanks as they consistently went above and beyond. "