"The staff was amazing, the bingo guy everyone handles us with care highly recommended"

"Elevator didn’t work, ceiling was leaking, need variety in the music, and the food is absolutely horrible across the board I didn’t eat all week there"

"The good stuff: new resort, everything was nice, rooms were great (pool room). Easy access to buffet and restaurants. Good self mgmt via app. The bad: staff often ignore the do not disturb. They would knock and enter. They can undo the lock and advise that. I'm on vacation, I'm not getting up at 8am for house keeping. The restaurants are so so. Often overcooked and under seasoned. Expedia app is garbage so this review ends here."

"Pros: The room was large and clean, and the view was amazing. The beach, although small, was well maintained by the resort and kept free of seaweed. The water was clear, warm, and calm. There were ample beach beds available. Cons: I checked in on Thursday afternoon. On Friday morning, I found the toilet would not flush and noticed my money and backup phone were missing. I immediately contacted the front desk. Two staff members came to take a report but could not communicate in...

"Nice resort a little outdated but the staff was very friendly and helpful and really enjoyed my stay."

"Muy bonito hotel! Las albercas muy padres! El acceso al mar muy bonito. En general está muy bien! Pero siento que la atención no es tan buena, salvo por algunas excepciones! Hubo gente que nos atendió increíblemente bien como Félix, Eliezer y Juan C. De la barra en la alberca preferred De ahí en fuera sentí una atención regular… La comida en sus restaurantes de especialidad es muy rica Pero el buffet es malo Y su especialidad no son los mariscos También sentí que los shows y el ambiente no...

"Food is not great especially if you are vegetarian. Buffet smells terrible. Can’t get reservations to the specialty restaurants."

"I love it"

"We like all everything except on the check in they let you wait too long"

"Great"