"Staff very helpful. "

"Nous avons resté ici en décembre et j'adore cet hôtel ! The location is excellent and close to the bus station which makes coming and going from the airport or other cities super convenient. The hotel staff are fantastic and it's a beautiful and thoughtfully designed hotel. There are loads of complementary items and the room was huge & very clean. Check-in & out were both super efficient and friendly. I'd definitely stay here again when we return to Bilbao. The fact that they think about...

"Room was small but that was exactly what I selected. Bathroom was spacious enough, bright, clean and the towels were thick & huge. Location is so convenient to walk everywhere and staff were responsive & very helpful"

"La posizione dell’hotel è al top, camere belle e pulite, colazione buona e personale molto gentile "

"Ottimo hotel, situato in zona casco viejo con ristoranti e negozietti a pochissimi metri. Stanza grande e spaziosa per 3 persone. Colazione buona e varia. Personale gentile. Comodo anche per i mezzi, noi abbiamo utilizzato il bus turistico che ha una fermata proprio davanti all' hotel. A piedi, percorrendo il lungofiume, si raggiunge con una passeggiata il museo guggenheim e anche altre attrazioni come la funicolare. Ci tornerei. "

"Absolutely wonderful hotel, spotlessly clean, helpful friendly staff and in a great location. I would definitely recommend staying here."

"I found the hotel centrally located in the old city centre with cathedral & Plaza Nueva nearby. It’s a 20min walk to the airport bus stop and the Guggenheim museum. Countless cafés, bars and restaurants are around. The room was very clean and had tv, aircon, hairdryer, capsule coffee maker and electric heater. I liked the decoration and the balcony. When I checked in I encountered a multilingual receptionist who was very friendly and gave useful tips. As a tip: rooms towards the alley let you...

"The hotel is a wonderful diamond. Beautiful, comfortable, well-appointed, clean and conveniently located. The Staff is efficient, professional, helpful, courteous and genuinely engaging. The room was immaculate, serene, relaxing and pleasurable. "