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"We had a wonderful stay at Swissôtel Al Maqam Makkah. The hotel is in an excellent location, with very convenient access to Masjid al-Haram, making it especially comfortable for prayers and Umrah. Our room was clean, comfortable, and well maintained, and the staff were friendly, professional, and incredibly helpful throughout our stay. We had requested an upgrade to a Haram view room, but unfortunately there was no availability at the time. Despite this, the hotel went above and beyond to make...

"The hotel is the dirtiest i have ever seen. Carpets have very ugly stains, and with debris on the floor. The bedsheets are not clean and the toilet was horrible. I had to check out of the hotel immediately because I couldn't expose my daughter to such hazards."

"They have a very good breakfast good service the people front desk treat me like a queen and I really appreciate all the people work there 🙏"

"Thank you zamzam Pullman for the wonderful hospitality the wonderful location and the easy access to everything"

"فندق نظيف ومستوى ا"

"clean room, staff was amazing"

"The hotel is excellent everything is perfect."

"Every thing was perfect except the noise coming from the neighbors room"

"Excellent hotel very nice people"

"Excellent location. Staffs were very helpful. Highly recommended."

"Alles war super"

"Food upset my stomach otherwise hotel was very nice"

"Staff and clean"