"Great location and very clean hotel. However, the receptionist was rude, did not speak English well, and was unprofessional for a 5-star hotel. Pool service was poor no menu available, and it took almost 45 minutes to receive one. Other than that, the hotel is very good."

"Nous avons passé un magnifique séjour en famille au Mövenpick de Djeddah. L’accueil a été tout simplement parfait dès notre arrivée. Le personnel est extrêmement gentil, professionnel et toujours souriant. On se sent tout de suite à l’aise et respecté. La chambre était super propre, spacieuse et très confortable. Le service est impeccable et l’équipe est toujours disponible pour aider rapidement avec beaucoup de bienveillance. L’hôtel est très bien entretenu, l’ambiance est agréable et...

"Clean Room"

"Lack of information about facilities in Ramadan. Mediocre service. "

"Every thing was very good "

"Location is great, staff is great (shout out to Malickie for assisting my sister with a room issue and to Riyadh for assisting us with a seamless checkout and airport transfer!!) My only criticism is the shower drain was extremely clogged, causing a flood in the first couple minutes. We didn’t address it to the staff since it was a short stay for us so we just dealt with it but other than this, a lot of pluses and I would recommend! "

"Excellent experience, super friendly staff"

"This is my new favorite hotel, the location is amazing, the vibe wonderful, and the staff who are already great get better and better each time I stay there."

"Hotel looks new with lot of modern features incorporated. However, the real soul of hospitality is missing. Hardly see staff smiling. Infact, the reception seems lost and robotic. Staying in five star hotels, first time I have experienced coming back form work and finding the room as you left it. Asking for the reason, "the house keeping was not told to clean the room. They cannot enter the room without permission". I am confused, is it good or bad. I mean, you trsut the hotel and expect them to...