"We had a fabulous few days. The hotel was spotless and the staff were super polite and helpful."

"Love it"

"Hotel con tutte le comodità"

"First they NEVER answer the phone. From exterior or from in the room. Showed us our room and then of course it was no smoking BUT someone has probably Stayed a few days and smoked heavily because It was brutal. There was a nespresso machine in the room but they changed our room eventually to one on a lower floor. Just a kettle. I asked If they could bring us the nexpresso. After waiting for someone to answer for 10 Mins I went back Down To the lady and asked. She Said she’d get housekeeping to...

"Our aircon didn’t work. The hotel should have moved our room in the first instance but instead sent three people in to ‘fix’ it. They didn’t fix it. And we had three people in our room instead. One while my husband was sleeping. In the end - as i was tired of complaining- I had extra sheets sent up and I slept on the sofa in the next room. At check out, I had to ask for compensation and was offered a token reduction on the cost of some food we had. Honestly, I am so disappointed with everything...

"Sadly when we got into our room the towels provided were wet, but as soon as we asked fresh towels were bought up. WiFi was good for the first three days then as it got busy it stopped working. We were given wine and cava for our anniversary with chocolate strawberries which was lovely. The room was cleaned daily to a high standard. The bar upstairs was great one night but then as it got busy it took 30mins for us to be served which was a shame. Overally 4/5 experience."

"Very friendly staff. Great location. The amenities were excellent."

"In general, the service was not up to part"