"Great Hotel"

"The property is centrally located and close to everything. Big Ben, Westminster Abbey, London Eye, Trafalgar Square are all within walkable distance. The rooms are small, and there are times when the air conditioning would go off. Given the heat wave, it would disrupt sleep, especially between 4-5 am. One could request for the air conditioning to not be turned off, which we did for one of the nights, but it still did turn off at 4 am. That was the major negative aspect of our stay."

"Great location and very friendly staff. Registration was easy and hassle-free."

"Loved my stay! Very easy check in on the tablets. Room was cool with the lights. Everything was done on an iPad which was pretty cool. My tv worked but kept glitching so bit annoying. Bed was comfy. Only thing is the blinds being functioned from the iPad mine kept catching and wouldn’t go down after a certain point. Pretty annoying. I did try myself but didn’t want to break anything. It would catch every single time and go slanted. Great stay and location. Would def stay again"

"My only complaint is that the water in the shower was barely warm."

"It's a very large, beautiful hotel with many spaces perfect for sharing with visiting friends; the room was clean and functional. It has a variety of food options to enjoy, the breakfast was very good with lots of variety for all tastes The customer service was terrible. None of the managers resolved a chargeback on my card for three breakfasts I wasn't going to use because my checkout time was 5:00 AM. I spoke with four different managers, each giving me a different excuse, and to this day I...

"My favorite hotel to stay when vacationing in London."

"High sta"

"Best hotel I’ve stayed in the area!"