"The building is beautiful and the staff made the stay immensely comforting with their willingness to help at all times. "

"They need to get a chef and the lift working as soon as possible "

"The hotel is in a great location, high up, with great views of the Abbey and the town. There are steps up to the hotel from the town or you can walk up the road (Khyber Pass). There is limited onsite parking which needs to be booked in advance. Room 2 was clean and had a new carpet and bed. It was quite a large room with a sea view. At the time of our visit (Sept. 2025), there was a lot of noisy work being done on hotel improvements, but this will only improve the hotel for future guests. The...

"Great 2 night stay in a lovely clean room. Staff friendly and courteous particularly our Portuguese barman! "

"We stayed at The Grand last weekend for 2 nights and absolutely loved it. The location is fantastic, right next to the York wall and only a 5-minute walk into the town centre. The hotel staff were so welcoming, and the doormen in particular were incredibly friendly and couldn’t do enough for us. We parked in the NCP car park just around the corner, which was really convenient. Although the pool was closed for renovation (something we were aware of when booking), our stay was still perfect. The...

"Excellent location for what we needed it for x lovely staff x "

"Always a great stay at the Yorkshire hotel, everything was perfect. Highly recommended. "

"Nearby station"