"The team that worked there were really good, a bit of detail needed in some rooms from wear and tear. Nothing major just detailing and a bit more training with the team on how to handle situations. I.E We asked for a certain meal but we got an augomagic response that the kitchen was busy and wouldn’t be able to. Bug the previous it was ok. "

"The place was clean and luxurious. The room was in great condition, and the staff were friendly and professional. I really liked the food at the restaurant, the pool, and the lounge for departing guests. The only downside was that it felt a bit crowded, so when I made requests at the lobby, the response was a little slow, which was a bit inconvenient."

"From the moment we arrived at Grand Ocean Bay Resort Phu Quoc, we were completely blown away. Everything about this place radiates luxury and serenity — it truly felt like a real-life White Lotus experience (minus the drama!). The service was warm, prompt and genuinely attentive — nothing was ever too much trouble. The breakfast buffet was incredible, with a wide selection of fresh, tasty options and unreal ocean views to start each day. The resort itself is stunning — beautifully designed...

"I stayed here before COVID. On this second stay, the hotel did show some wear and tear, but overall, the room is still quite clean. The only disturbance is the construction of something nearby - jackhammers on full blast. There is also a new public beach, with a bar that is right next to the hotel. Some of unregistered guests even venture into the hotel/pool area - very unsafe. I hate that the hotel allows people to kayak right on the beach where swimmers are - also unsafe. At breakfast, the...

"Excellent service and very friendly personnel. Had some issues with cleanliness in the rooms but alltogether a good experience."

"Ottimo Resort su una bellissima spiaggia. Anche in piena occupazione non si percepisce. Si mangia bene e il personale è gentile e disponibile. Consigliatissimo!"

"Echt een geweldig verblijf! Heel vriendelijk personeel, alles gloed nieuw, prachtige ruime kamer en hele goede ligging! Met de Shuttle bus kan je naar Fisherman en Chaweng beach wat goed geregeld was."

"Great place, very remote and spacious, and a very large resort/pool villas. Near the ocean and nature. Recommend to visit before rainy season :))) because the weather is amazing!!! "

"My adult daughter and I really enjoyed our 5 nights stay here. The resort was wonderful and the staff and facilities were faultless. We liked the variety and quality of the food at breakfast as well as the ambience (live piano). We also really enjoyed the two dining experiences we had at the Asian restaurant by the beach. The food was fantastic. It is a shame that the restaurant is not open on a Monday evening as we were looking forward to dining there on our last night. The gym facilities were...

"Great location and lovely hotel. Close to many amenities and would definitely go back. The breakfast is also great with plenty to choose from. 5 stars!! "

"Was able to watch daily fireworks."

"The service is outstanding! The comfort is exceptional and everything is very well designed. The location is beautiful, with direct access to Chaweng Beach. It’s by far the best hotel we’ve ever stayed in. We will definitely come back! "