"We loved staying there"

"I arrived early for check in hoping to just be able to leave my bag but after a quick check, I was told my room was ready. The reception staff were very friendly and welcoming, and explained everything I needed to know. The room was clean, a sufficient size for me and very comfortable - the air conditioning was particularly welcome. The toiletries in the bathroom were pleasant (a nice surprise to have conditioner included) and the tea tray (and biscuits) and the water bottles in the fridge were...

"Staff were very helpful. Room was well equipped and air conditioned. Nice reception area and bar. Well situated."

"Clean kind of small but functioned as we needed it to"

"I have been using this Mercure hotel for around 13 years for work and non work stays in London. It’s in a good location to get to where I want to go. The hotel has been improved over the years and the staff never fail to be helpful and polite. And in general I find it a good hotel to stay at. A plus point for me are the refillable water bottles in your room. However, there are some small touches that seem an insignificant, can be tad irritating when not done e.g. only one glass in a room...

"Great location and effective a/c as was very hot. The bed was comfortable and our room had useful and adequate facilities. Would recommend."

"Everything was ok without being WOW that was well worth the money.."

"Very glad we booked the balcony, ended our evening with a very tasty cocktail from the bar outside watching the world go by. Everyone that worked there were really friendly. The room was lovely and airy, and having a Marshall speaker to connect to was a great touch. The room was quite bright in the morning, because everything in there is white, this wasn’t a problem for us at all as I always sleep with an eye mask anyway. A brilliant location, on a really vibrant street with some great...

"When you arrive at the property there is a small automatic sliding door. Inches away from the front door are small tables full of smokers on either side, with ashtrays full of cigarette butts. The front tables are their smoking area. The smoke wafts into the small lobby, small dining room and bar, as the automatic doors open and close repeatedly. Just disgusting having to walk through this every day and smell smoke throughout the main floor common areas. I will never stay here again."

"The staff was incredibly helpful, the location perfect, and we appreciated the green efforts by the hotel to conserve water."

"This is a lovely hotel with high standards for cleanliness and service Breakfast was very good with as n excellent selection at the buffet. The concierge was extremely helpful in arranging transportation for short and long trips. The area is beautiful with views from the window of zing Ben and Parliament. Only negative is that it’s at least a 15 minute walk to the tube station"