"I had a very disappointing experience during my stay. The most serious issue was getting trapped in the elevator for approximately 40 minutes. It was a frightening and stressful situation, and unfortunately, the way it was handled made it even worse. The staff were rude and lacked empathy throughout the incident. There was little concern shown for my well-being, and no one offered a sincere apology or reassurance while I was dealing with the situation. What was even more disappointing was that...

"The property was great overall, had a very comfortable stay and it was in a very convenient spot. My only issue was that the check in information was a bit complicated? Idk I couldn’t locate information and I had to call the customer service multiple times to figure it out"

"Our family stayed here in early June 2 teenagers and my wife using a wheelchair we found the accommodations really great, very clean and close to everything. There's no attendant at the front desk so Support is only over the phone which we found a little bit difficult especially on our late check-in. but other than that it's a great location and we'd stay here again."

"The fridge in the 1st floor was not working properly, please check the electricity, something was on/off"

"Situación inmejorable. Todo muy bien. "