"My stay was incredible. However, the discrepancies between the posted shuttle schedule at the front desk and the actual schedule were hard to deal with. Created some issues trying to go back and forth to the parks. Other than that, no issues."

"Our second time staying at The Grand Magic and we absolutely loved it! Great hotel for families and excellent breakfast options"

"Good"

"My son and I stayed here for 5 wonderful days. This hotel was immaculate. It was in a perfect location, staff was so kind and helpful including, Christine, Melissa and Enzo ( on eve shift) Wonderful staff I would stay here again tomorrow. I highly recommend"

"Hotel abbastanza comodo per i servizi, con tanti servizi al suo interno e pulito. Il personale è gentile, però e' un pò rumoroso perché e' su una strada molto trafficata. Inoltre il letto matrimoniale era un pò piccolo e avevamo 2 letti aggiunti in camera che erano molto scomodi. "

"They downgraded my room because “they overbooked” even though I booked this room months ago and paid for it. Additionally, when I booked the room I requested a quiet room facing away from the street, and they gave me a downgraded room FACING the street. It ended up being quiet enough for us to sleep, but the principle of downgrading our room when we already booked and paid for a different room and then giving me the opposite of what I asked for was quite upsetting. Definitely won’t be coming...

"The stay was great. Location was great. Staff friendly and terrace worth the extra money."

"Very helpful"