"Having stayed at other 5 star hotels in Spain, let down here was the inattentive and dismissive demeanor of staff (except for Alex, who was wonderful) and the pool being an additional cost to access, which was not outlined during booking. The hotel was clean and in a great location, the rooms were spacious and maintained. Finally the exec team meeting that occurs in the breakfast buffet I would suggest is done when breakfast is concluded instead of blocking people’s access with no self awareness...

"Very comfortable room and bathroom. Flawless common spaces. No water fountain for refilling bottles and a tiny free water carton in the room. A further tiny bottle of water is available in the minibar for €3.50 but there is no convenience store close by. Coffee is from a machine only. Would I stay again? Definitely"